Privacy Policy

This Privacy Policy describes how Neon Warzone ("we", "us", or "our"), operated at neonwarzone.info, collects, uses, stores, and discloses personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using neonwarzone.info, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Who We Are

Neon Warzone is an Australian gaming media publication based at Level 5, 1 Darling Island Road, Pyrmont, Sydney NSW 2009, Australia. We publish game reviews, esports tournament listings, and gaming community content targeted at the Australian gaming audience.

For privacy enquiries, you may contact us at: [email protected]

2. Information We Collect

We collect personal information only when it is necessary for our functions and activities. The types of information we may collect include:

2.1 Information You Provide Directly

• Your name and email address when you subscribe to our newsletter
• Your name, email, and message content when you submit our contact form
• Team name, contact email, state, and player count when registering for a tournament listing

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (desktop, mobile, tablet)
• Cookie identifiers (see our Cookie Policy)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries submitted via our contact form
• To send you our newsletter if you have subscribed (you may unsubscribe at any time)
• To process tournament registration enquiries and communicate event details
• To improve the content, functionality, and user experience of neonwarzone.info
• To analyse website traffic and audience behaviour using aggregated, anonymised data
• To comply with our legal obligations under Australian law

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have explicitly opted in, such as subscribing to our newsletter or submitting a contact form
• Legitimate Interests: For website analytics and security purposes, where our interests do not override your rights
• Legal Obligation: Where we are required to process data to comply with applicable Australian law

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on neonwarzone.info. For full details on the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our website (e.g., email delivery services, analytics providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal Requirements: If required by law, court order, or governmental authority in Australia.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

7. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement industry-standard technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months. Analytics data is retained in aggregated, anonymised form indefinitely.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate, incomplete, or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of direct marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites, including game developer sites, esports organisations, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Neon Warzone is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will promptly delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of neonwarzone.info after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: Level 5, 1 Darling Island Road, Pyrmont, Sydney NSW 2009, Australia
• Phone: +61 2 9000 1234

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached. Visit www.oaic.gov.au for more information.